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Refund Policy
We are confident you will love your hair using Kavella products! If any Kavella products purchased are not satisfactory to the receiver’s expectations, the receiver may ship the unused portion of the product back to Kavella within 30 days for a refund of the purchase price. Please email your request to orders (at)

If you are interested in special pricing for your salon or spa, please visit to request a wholesale account.

For customer support, order inquiries or b2b communications, please contact the correct department below:

Order Support: orders (at) kavella .com

Customer Support: hello (at) kavella .com

Business (b2b) Solicitations: admin (at) kavella .com

(solicitations to any other email address will be deleted)

Phone: 1. 855. KAVELLA